|
Duke Energy is readying its crews to respond to potential outages across the Carolinas. We have 5,200 local responders organized into travel teams – including line technicians, vegetation specialists and damage accessors – all familiar with our existing systems and infrastructure. They will begin repairs and restoring outages as soon as possible. However, restoration in some areas may be delayed due to the combined strength and duration of this powerful storm. Learn more about how we restore powerand why our crews must assess the damage in order to make repairs as quickly and safely as possible.
Given the potential severity of this storm, we encourage you to take steps to protect your family and home now and to prepare for the possibility of widespread outages.
We hope the following tips and resources will help:
Downed power lines. Always assume downed lines are energized and stay away. Also, remember that power lines can be hidden by debris and standing water, so use extreme caution in flooded areas.
Operate generators safely. Remember to always follow the manufacturer’s instructions. Learn more here.
Have an emergency plan. Think through what you and your family will need in an emergency, especially in the event of widespread outages. Visit our Storm Center for storm preparation tips and more.
Register for outage alerts
Sign up here to receive outage alerts, or text REG to 57801.
Get the app
Download our app for easy outage reporting and access to outage maps.
Reporting an outage:
If you experience an outage, here are the ways you can report it:
This continues to be a powerful and potentially dangerous storm. We urge all customers to keep a close watch on the news and local conditions. Please stay safe and aware throughout this event.
|
